How do I get help in Vozzle?
Open Settings → Support and start a chat to message the Vozzle team directly from the app — it's available to every signed-in user and carries the context we need to help fast. Not signed in, or prefer email? Write to support@vozzle.app and include your device and iOS version. Many questions are already answered in the FAQ at vozzle.app/faq, and we read every message that comes in.
Here's how
Open Settings → Support
From the Today screen, tap the settings gear and open Support. In-app support chat is available to every signed-in user, so there's no tier to unlock — just tap in and start.
Start a conversation
Tap to start a chat and type your question. The first time, Vozzle asks for a quick consent so it can share the basics it needs to help — your app version and device — then you're talking to the team.
Say what happened
Describe what you were doing and what went wrong. You can attach a screenshot right in the chat. The more specific you are — the screen you were on, what you expected — the faster we can pin it down.
Get a reply
We read every message and aim to reply within a couple of business days. Your conversation stays in the app, so you can pick it back up any time — no email thread to dig through.
Prefer email, or not signed in yet? Write to support@vozzle.app from anywhere — including your device and iOS version gets you a faster answer. Either way, it reaches the same small team that builds Vozzle.
Worth knowing
- Open to everyoneIn-app support chat isn't a paid perk — every signed-in user can reach the team from Settings → Support. There's a fair daily limit to keep it usable for everyone, which normal use never hits.
- It carries your contextStarting from inside the app hands us your app version and device automatically, so you don't have to describe your setup — the reason chat beats email for anything account- or device-specific.
- A real, small teamVozzle is made by Bebo Studio, an independent developer. Whether you chat or email, you reach the people who actually build the app — and we read every message.
While you're here
Do I need a paid plan to reach support?
No. In-app support chat is open to every signed-in user, on every plan. If you're not signed in, email support@vozzle.app instead — we help either way.
What should I include so you can help fast?
Your device and iOS version, what you were doing when the problem happened, and a screenshot if you have one. In-app chat brings your app version and device along automatically, which is why it's the quickest route for anything account- or device-specific.
Is my support chat private?
Your conversation is between you and the Vozzle team. We only use what you send to help with your request. For how we handle your data overall, see the Privacy Policy linked in the footer of every page.
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