Email us
Email support@vozzle.app and we’ll help — on any plan. Including your device, iOS version, and what you were doing when the problem happened gets you a faster answer.
In-app support chat
Sign in to Vozzle and open Settings → Support — it brings along the context we need, so it’s the best route for anything account- or device-specific. Support chat is answered by a Vozzle AI assistant that knows the product and can see your app version; it escalates to a person when it can’t resolve something itself. Not signed in yet? Email us above.
Common questions
Most answers are already written up on our FAQ — getting started, what works offline, plans and billing, privacy and AI, and more. A few of the most common:
- Manage or cancel a subscription. If you subscribed in the app, manage, switch, or cancel in iOS Settings → your name → Subscriptions, and refunds are handled by Apple at reportaproblem.apple.com. If you subscribed on vozzle.app, manage or cancel from your account page, and get in touch for a refund — we review those case by case. Either way your plan runs to the end of the paid period.
- Restore a purchase. On a new device, sign in with the same Apple ID, open the upgrade screen, and tap Restore Purchases — it’s also in Settings under your subscription.
- What works offline. Listening, notes, tasks, and calendar all work with no connection and sync when you reconnect. Transcription and AI features need internet and run once you’re back online.
Privacy, data & deleting your account
You can delete your account and its data at any time from inside the app: go to Manage Account in settings and choose Delete Account. This permanently removes your synced content from our servers. For how we handle your data, see our Privacy Policy and Terms of Use.
When to expect a reply
Vozzle is made by Bebo Studio, an independent developer in Singapore. We read every message and aim to get back to you within a couple of business days.